Teaching and Learning

Articles related to academic technology including the digital learning environment (Brightspace and associated applications), lecture capture, inclusive access for e-textbooks, and student evaluations of teaching.

Categories (4)

Academic Technology and Support

Articles related to academic supporting software such as Zoom, Office 365, LinkedIn Learning, and Citrix (virtual) applications.
Expand

Digital Learning Environment

Articles related to the digital learning environment including Brightspace, Starfish, and Redshelf for e-textbooks.
Expand

Lecture Capture

Articles related to using Panopto and Zoom for recordings.
Expand

Polling and Surveys

Articles related to using polling software including Zoom and viewing and editing student evaluations of teaching.
Expand

Articles (11)

Changing Your Default PDF Viewer

Common Zoom Authentication Errors

How to install Minitab and launch Minitab Web App

This article details how to install Minitab for Windows 10 and download the web app

How to Use Virtual Applications with Citrix Web Receiver

This is a step by step guide on how to use virtual applications with Citrix Web Receiver.

How to Use Virtual Applications with Citrix Workspace App

The article is a step by step guide on " How to Use Virtual Applications with Citrix Workspace App"

Logging into Zoom

This article explains the procedures for logging into Zoom on different platforms.

Reporting an Issue in the TDX Support Client Portal

Transitioning your free Zoom account to a new email address - for SUNY Oswego alumni and retirees

SUNY Oswego alumni and retirees may have signed up for a free account directly through Zoom using their SUNY Oswego email address.  With the introduction of SUNY Oswego's Zoom instance, alumni and retirees will need to change their Zoom email address.

Updating the Zoom App

Viewing Your Tickets in the TDX Support Client Portal

Zoom Authentication Security Feature for Meetings

If you would prefer some extra security within your Zoom meetings, SUNY Oswego has now allowed access to making sure authenticated users are only allowed in these meetings. This can be set for every single meeting you schedule or just individualized meetings.