How to Use Virtual Applications with Citrix Workspace App

Overview

What is Citrix and what are virtual applications?

Citrix is software that allows you access to certain applications (apps) anywhere, anytime, and on any device such as a mac, PC, iPad, Chromebook, or even some versions of Linux!  These apps are often called virtual applications because they are installed on a server.  Virtual apps are (mostly) Windows applications such as SPSS, SAS, Minitab, Maple, etc. that run on the Citrix server and are delivered, or "streamed," to your device over the Internet.  

When would I want to use Citrix virtual applications?

Any of the following scenarios are perfect use cases for using Citrix virtual applications:

• You have a Mac, Chromebook, or tablet and need to run a PC application
• You have to physically go to a certain campus lab that has specialized software installed in order to do your homework (see the next question for a list of the applications available in Citrix)
• You are taking online classes that require a licensed piece of software to complete your homework but don't want to have to buy it for your personal computer

What applications are available?

• Adobe Acrobat DC
• Auodesk Inventor
• Autodesk AutoCad
• Autodesk Revit
• Avogadro
• BioEdit
• Bridge Designer
• Calculator
• Chemdraw
• Circuit Wizard
• EMS
• Ersi ArcCatalog
• Ersi ArcGlobe
• Ersi ArcMap
• Ersi ArcScene
• CCN - Extrema
• Gephi
• IBM SPSS
• Inkscape
• LoggerPro
• Maple
• MathType
• Mathematica
• Matlab
• Microsoft Access
• Microsoft Project
• Minitab
• MiniTab Express
• Paint.Net
• R
• RStudio
• SAS
• SimBrain
• SimUText
• Tableau

**If you would like to request additional software put into our Citrix environment please contact our help desk and they can assist you with the request process.

NOTE : There are two ways to access Citrix one with the Workspace app and the other is the web-based service

Instructions

How do I access Virtual Apps?

There are two ways to access virtual applications, either through a browser or through the Citrix Workplace App (formerly known as the Citrix Receiver) application installed on your computer or mobile device.  Both require internet connectivity and a valid Laker NetID.  Please see the instructions below on using either of the two options.

Citrix Workspace App (formerly known as the Citrix Receiver)

This option requires you to download and install the "Citrix Workspace App" for your device's specific operating system.  This option is more full-featured than the web browser (option 2 below), but you have to configure it properly use. 

1. To get started, download the "Citrix Workplace App " for Mac or Windows devices from https://www.citrix.com/downloads/workspace-app/.  If you are using an iOS, Android, or Chrome OS device, you can download this from your device's App Store.
2. Install the application. Be sure to enable App Protection after installation and Single Sing-on at the Add-on(s) screen. If you do not set up the account with single sign-on, you will need to add the account and log in using your SUNY Oswego credentials.
3. When you see the following window to add an account, type in https://citrixapps.oswego.edu for the server address.

4. Sign in using your Oswego email account and password.

5. You should now see a list of applications.  Choose the application you'd like to use.

Saving Files to Your Local Machine (files must be saved locally to your device)

1. As mentioned above, all of the virtual applications run on a server and are streamed to your device. In order to save files to your local device, you will need to follow these steps.
2. First, use the application's "Save" function. You may get asked the following question in regard to accessing files. Select "Read & Write."

3. Next, in the "Save" dialogue box, select your local drive. This is an important step as by default it will be saving files to the Documents folder on the Citrix server.  Your local drive should be listed in the drop-down menu with the prefix "Local Drive" illustrated below.

Printing Files to Your Local Printer 

1. Printing to your local printer is as easy as selecting the application's "Print" function.  When you select this, a new window will open with printers listed as "Win32 Printer" followed by the name of your printer.  

2. Select the appropriate printer from the drop-down menu and your document will print.

Opening Files From Your Local Machine

1. To open a file saved by using a Citrix application, open the application within Citrix and select the "Open" function.  You may get asked the following question in regard to accessing files.  Select "Read & Write."

2. Next, a dialogue box will open asking you to locate the file.  You will need to use the pull-down menu to locate the "Local disk" followed by the name of your hard drive.

3. Select the file and it will open up within the Citrix application.

Copying and Pasting Data into a Citrix Application 

1. Copying and Pasting data from a locally installed application to a Citrix application is as easy as copying the data from the local application and pasting it into the Citrix application.  It is as normal as copying and pasting in between applications locally installed on your device.

Need Help?

Need additional information or assistance? Contact CTS.