Knowledge Base

Categories (8)

Communication and Collaboration

Articles related to email, calendar and instant messaging.

Desktop and Mobile Computing

Articles related to Computer, Device and Printing Support.


Articles related to connections to the network (wireless and wired).

Teaching and Learning

Articles related to specific software and applications.

Administrative and Business

Articles related to video/web conferencing, telephones and voicemail.

Information Security

Articles related to information security.

IT Professional Services

People-based services that support the management of IT for the institution. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and
support, portfolio and project management, and training and outreach.


Articles related to Alumni accounts and Faqs