Communication and Collaboration

Articles related to email, mailing lists, collaboration services, shared drives, video conferencing, and employee voicemail.

Categories (4)

Web Services

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

Email and collaboration services

Articles related to LakerApps (Google email, calendar, drive) and O:drive shared drives for employees.

Conferencing and Telephones

Articles related to using voicemail (for employees) and web conferencing apps including Zoom.

Mass Communications

Articles related to managing Mailman listservs (mailing lists).

Articles (2)

Configuring Cisco Jabber and Finesse

The following instructions provide a step-by-step guide on how to use Jabber and the Cisco Finesse Call Manager system to answer phone calls that are directed to a department's phone queue.

LakerApps - Google Storage Limits Quota Policy