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- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
Solutions to resolve issues with not receiving text messages for multi-factor authentication. These solutions include checking security settings, clearing cache and cookies in case an issue is occurring with the webpage that you are trying to input the code into and verifying that you have the correct phone number associated with SUNY Oswego for the MFA method.
- Knowledge Base
- Communication and Collaboration
- Email and collaboration services
Within the web interface of Google Mail, you may find a need to download multiple emails and associated attachments for a project, documentation or other purposes. This guide will take you through a quick process to demonstrate how to get those files.
- Knowledge Base
- Communication and Collaboration
- Email and collaboration services
How to set up Email Delegation within Google Mail for shared departmental and club/organization accounts
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA configured to receive prompts within a Google app on your smartphone. Google calls this 2-step verification.
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA one-time use Backup Codes used in place of other MFA methods. These codes should only be used if you have trouble using other verification methods.
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA configured to receive notifications on your mobile phone or landline phone. Google calls this 2-step verification.
- Knowledge Base
- Communication and Collaboration
- Email and collaboration services
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This article is a step-by-step guide for how to set up MFA extension for Google Chrome
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA configured to receive notifications using the Microsoft Authenticator app. Google calls this 2-step verification.
- Knowledge Base
- Communication and Collaboration
- Email and collaboration services
Migrating an Oswego-owned YouTube Channel to a personal (non-Oswego) account
- Knowledge Base
- Information Security
- Identity and Access Management
For SUNY Oswego accounts in need of a temporary email account restoration to access and transfer email, or for Google Photos data downloads.
- Knowledge Base
- Communication and Collaboration
- Email and collaboration services
This article will provide Google Storage quota information and guides to managing your Google Storage for Google Drive, Photos and Gmail.
- Knowledge Base
- Communication and Collaboration
- Mass Communications
This article explains how to use YAMM, an add-on to Google Sheets and Gmail to mail merge customized emails to the recipients.