New Students/Outside SUNY Oswego Joining a Zoom Meeting

Overview

This article explains the details about how to solve the issues with joining a Zoom meeting when you are a new student or from outside the SUNY Oswego domain.

  • Incoming students who are not yet registered in any courses inside on MyOswego would not have access to "log in" to our licensed instance of Zoom.
    • They do not receive those permissions until they are registered in at least one course for the current semester, or a future semester.
  • Users outside of the SUNY Oswego domain or logged into Zoom with a personal account are not able to join a meeting hosted by a SUNY Oswego user.

Troubleshooting

  • The host of the meeting MUST disable the "Require authentication to join" setting under the Security options of your Zoom meeting.
  • This must be done before the meeting starts. 

See below: 

image showing Passcode and Waiting Room selected in Security settings

Note: Google Meet does not have this requirement and would be an alternate. 

Additional Information

Need additional information or assistance? Contact CTS.

Print Article