Overview
This article explains the details about how to solve the issues with joining a Zoom meeting when you are a new student or from outside the SUNY Oswego domain.
- Incoming students who are not yet registered in any courses inside on MyOswego would not have access to "log in" to our licensed instance of Zoom.
- They do not receive those permissions until they are registered in at least one course for the current semester, or a future semester.
- Users outside of the SUNY Oswego domain or logged into Zoom with a personal account are not able to join a meeting hosted by a SUNY Oswego user.
Troubleshooting
- The host of the meeting MUST disable the "Require authentication to join" setting under the Security options of your Zoom meeting.
- This must be done before the meeting starts.
See below:
Note: Google Meet does not have this requirement and would be an alternate.
Additional Information
Need additional information or assistance? Contact CTS.