Alumni Google Email and/or Photos Transfer

Overview

Purpose: For an Alumni Account that needs their Oswego email account and/or Photos to be restored to them for a temporary period to allow for transfer or takeout/download purposes.

Instructions

Restoration of SUNY Oswego Email Account for Transfer:

Upon approval from CTS to restore access to your SUNY Oswego email account, confirm that you follow the outlined procedures to update your password appropriately.

1. Reset Security Question/Password: In order to get to Google Photos, CTS will restore access to your email account by applying a temporary password to log into Account Tools. Please follow the procedures appropriately:
   1. Update your security question/answer FIRST
   2. Change your password SECOND
2. Google Takeout Service:
   1. Use the new password to sign into oswego.edu/mail on a computer.
   2. Review instructions for how to use the GoogleTransfer tool, which will provide an easy-to-use process to migrate your email to a personal Gmail account.

Restoration of Email Account to Obtain Access to Google Photos for Download/Takeout:

Upon approval from CTS to restore access to your SUNY Oswego email account, confirm that you follow the outlined procedures to update your password appropriately.

1. Reset Security Question/Password: In order to get to Google Photos, CTS will restore access to your email account by applying a temporary password to log into Account Tools. Please follow the procedures appropriately:
   1. Update your security question/answer FIRST
   2. Change your password SECOND
2. Access Google Photos Data: Once you are able to access your email account, you may then log into the Google Photos Service at photos.google.com (on a computer if you wish to transfer using the Google Takeout Tool). CTS recommends two methods for saving your photo data. 
   1. Download Albums/Photos: Click on each Album and download that set of photos as a ZIP file to your computer, which you can then extract.
      1. You can also download individual photos on a one-by-one basis to your Local computer.
   2. Google Takeout Service: - Visit takeout.google.com
      1. Use the Takeout Service provided by Google to have it extract your Photos data, and then download the ZIP files that it provides to you. 
      2. Please note that depending on the number of photos you have, it may create a large number of zip files for you to download. 
      3. DO NOT USE the Sharing feature within Google Photos!
3. Delete Photos and Videos: Once you complete this process, please make sure to delete ALL photos within the Oswego account, including from the trash folder. Google takes up to 48 hours to reflect the storage quota change.

Need Help?

Need additional information or assistance? Contact CTS.