Multi-factor authentication (MFA)

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Service Description

Passwords are no longer considered to be the most secure way to protect digital data and services. Instead, many organizations are adding a second layer of security in addition to a password. Often this layer involves using something that a user physically has such as a smartphone. An example of this is online banking where you can have a code sent to your cell phone. This is called multi-factor authentication (MFA) and it is being used at SUNY Oswego.

Multi-factor authentication (MFA) is required with the use of your SUNY Oswego Laker NetID. There are two MFA methods, one to be used with Google and the other to be used with various other digital services including but not limited to Brightspace, myOswego, Adobe, and Office365. Each method requires its own configuration and setup. Please use the links below for more information on configuring each one.

Common Questions

What are the preferred options for MFA?
We recommend choosing at least two options that are not both tied to your smartphone. Due to its security, we recommend the Microsoft Authenticator app as one of these options. The other option could be something that doesn’t use your smartphone. For example, you could set up the Microsoft Authenticator app and your office phone number.

I live in an area with poor cellular signal. What can I do?
The Microsoft Authenticator app does not require an Internet or cellular connection in order to use it. We recommend that option. You could also use your home phone number as your alternative phone.

What if I set up MFA on my smartphone and I lose it or forget it?
Make sure you have set up alternative phone numbers that could be used such as your office phone. If you have no other ways of authenticating, you can contact Campus Technology Services (CTS) for assistance.

I have already setup MFA, but need to change my verification options. How do I do that?
For Google, change your options in the "Security" section of your account.

For other services, change your options using the MFA setup website.

Available To

Employees and students

Cost

Depending on your method of configuration, some cell phone texting/calling costs may apply.

Request assistance with Google MFA Request assistance with MFA (excluding Google)

Service Offerings (2)

Google Multi-Factor Authentication (MFA)

Google Multi-factor authentication (MFA), also known as 2-step verification, is Google's method for securing accounts. SUNY Oswego uses it with our LakerApps suite of applications (Gmail, Calendar, Drive, etc.) to provide more security to digital accounts and services.

Multi-factor Authentication (MFA) used with other campus services (excludes Google)

Some campus applications use another version of MFA outside of Google MFA that needs a separate configuration. These applications include Brightspace, myOswego, Zoom, Banner, and more.