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- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
The campus is migrating from Windows 10 to Windows 11. This article reviews some of the information regarding the migration, determining if your computer is compatible with Windows 11, some of the features of Windows 11, training material, and frequently asked questions (FAQs).
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
This article outlines the eligibility criteria for faculty computer replacements along with how to make a request.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
This article outlines the eligibility criteria for visiting assistant professor (VAP)/lecturer computer replacements along with how to make a request.
- Knowledge Base
- Information Security
- Identity and Access Management
This article includes common questions CTS receives when an employee retires. It includes information regarding accounts, software access, and computer equipment.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
This is a step by step guide for how to log in to a Campus-owned Windows laptop for the first time.
- Knowledge Base
- Teaching and Learning
- Lecture Capture
These steps outline how to download Zoom recordings saved in the cloud to your local computer.
- Knowledge Base
- Teaching and Learning
- Academic Technology and Support
Netop Vision allows a teacher to monitor and control the student computers in a lab environment.
- Knowledge Base
- Teaching and Learning
- Academic Technology and Support
This article contains instructions on how to upload and download documents on IBM SPSS in Citrix.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
If you need any additional software installed on our Advanced Technology Classroom computers (ATCs) or computer labs you may submit a request by using our Help Desk Self Service web page. Sign in using your Laker Net ID and password. Navigate to Services and then Software Installation Request. Click on Request Service and fill out the form.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop and Mobile Device Support
Campus Technology Services supports general access, residential and departmental computer labs across campus. All labs have a variety of software installed and printing available. You can even print to some of the lab printers using your personal computer.