Overview
Up to now you only had a password/passphrase to protect your account. If someone got hold of your password/passphrase (an authentication factor), this person could use your username and password/passphrase to impersonate you. If the system would request a second or third unique factor, taking over your account is a lot harder. There are 3 factors of authentication:
- Something you know: your password/passphrase
- Something you have: your (smart)phone
- Something you are: your fingerprint
As you can see, with MFA just stealing your password/passphrase will not be enough to take control of your account.
Issue
Microsoft 365 is currently using Two-Factor Authentication (2FA), relying on a password/passphrase and a phone. In short it can be explained in the following steps:
- Your Microsoft 365 account gets enabled for MFA
- Next time you log on to an Microsoft 365 account you need to configure MFA (this requires a web browser)
- You identify the methods of the second authentication. If you have an iPhone or Android we recommend the Microsoft Authenticator App
- After you complete configuration, MFA will be invoked each time you connect to an Microsoft 365 service from a new device.
Troubleshooting
If you have a smart phone, we recommend using the Microsoft Authenticator App. It makes using Microsoft 365 MFA quick and easy. Install it ahead of time from the:
Also, when you use your fingerprint to unlock the smart phone, you are truly using 3-factor authentication.
Additional Information
Need additional information or assistance? Contact CTS.