Overview
This article will provide you with step-by-step information on how to set up Multi-factor Authentication(MFA) using the Microsoft Authenticator app.
Instructions
1. From a laptop or desktop computer, go to the Microsoft Opt-In Login page to log in to your account.
2. After you log in, you will be prompted to set up your MFA options. You have a few to choose from ranging from phones to authenticator apps.
We recommend minimally setting up the Microsoft Authenticator app and then your office phone as a backup. That way if you happen to forget your smartphone, you could still receive a call with an authorization code on your office phone.
If setting up the Microsoft Authenticator app, make sure you have completed step 1 from a laptop or desktop computer. You will then use your smartphone in conjunction with the laptop or desktop to complete the configuration.
All the available options for MFA include the following:
- The Microsoft Authenticator app installed on your smartphone. After the initial setup, this option does not require cell signal or Internet connection to use.
- A code texted to your cell phone.
- A code called to your cell phone, office phone, or an alternative phone.
- A browser extension authenticator
3) Once you have your options configured, make sure to click the checkboxes next to them so the system knows to use them.
4) Select your default option from the drop-down menu under "What's your preferred option?"
5) Click the "Save" button. Once saved CTS will enable your MFA options at 4:30pm on each business day (M-F). You will be able to start using it after then.
Need Help?
Need additional information or assistance? Contact CTS.