How to Create a Guest Wireless Account

Overview

Guest wireless access accounts can now be created by any SUNY Oswego employee. Accounts are intended for providing wireless access to individuals or small groups of visitors. For larger groups and/or events, please contact Campus Life’s Event Management Office at 315.312.2301.

NOTE: Guest wireless accounts will remain valid for a maximum of one (1) week. After that period, sponsors need to create a new account to extend access for an additional week. 

These accounts are intended for basic wireless use and may not work with certain types of streaming or specialized access.

Getting Connected to the Guest Wireless

1. Follow the instructions on How To Connect to Wi-Fi as a Guest

The following instructions include:

Instructions

  1. Using a web browser from an on-campus location, go to http://guest.oswego.edu.
  2. Login to the page using your Laker NetID credentials.
  3.  You will be taken to the Sponsor Portal Create Accounts Page

Create a Known Guest Account

You can create individual accounts for guests whose personal information is available such as last name, email address, or phone number, one account at a time.


Step 1    Click Known on the Create Accounts page.

Your system administrator configures which fields will display on this page and are required for creating guest accounts. Some fields are mandatory (marked with *) and display with default information that you can change.

Step 2   Retain or update the Guest Type you want to assign to the guest.

The various types of guests and their access privileges are defined by your system administrator.

The maximum number of devices that guests can simultaneously connect to the network and the maximum duration time for network access are displayed for the guest type you select.

Step 3   If displayed and required, enter the guest’s personal information, such as First name and Last name or Email address to create the username.

The personal information you enter will be used to generate a username. If not entered, a username is generated randomly, depending on the username policies set by your system administrator.

Step 4   Retain or update the defaults for the mandatory settings and enter information in the other fields, as desired. The system administrator can configure multiple selections for Language, SMS Provider, Location, and SSID. However, if only one selection is specified, it will not display, but is automatically assigned when you create the guest account. You can view this selection in the guest account details after the account is created.
Note   

When setting time durations for accounts, the start and end times you define are applicable in the time zone for the location you pick.

Step 5   Click Create to create the guest account. An Account Information dialog box displays the account details, including the guest username and password.

What to Do Next

The guest’s wireless guest account username/password is displayed. Make note of the credentials provided or use the below buttons for additional functions:

  • Print Account - prints a copy of the account information.
  • Email Account - sends the account information to the guest’s email address.
  • Create Another Guest Account - clears the session and returns to the account creation screen

NOTE: Guest wireless accounts will remain valid for a maximum of one (1) week. After that period, sponsors need to create a new account to extend access for an additional week. These accounts are intended for basic wireless use and may not work with certain types of streaming or specialized access.

Create Random Guest Accounts

You can create a set of multiple random guest accounts in advance, record the details separately, and store them in the system for future use. For example, if you are a lobby ambassador who needs to distribute guest accounts regularly, you can save time by using these generic, randomly created accounts. Use this for guests whose personal information is not available or when you need to create multiple accounts quickly.


Step 1   Click Random on the Create Accounts page.

Your system administrator configures which fields will display on this page and are required for creating guest accounts. Some fields are mandatory (marked with *) and display with default information that you can change.

Step 2   Retain or update the Guest Type you want to assign to the guest.

The various types of guests and their access privileges are defined by your system administrator.

The maximum number of devices that guests can simultaneously connect to the network and the maximum duration time for network access are displayed for the guest type you select.

Step 3   Enter the Number of Accounts to create.

The maximum number of random guest accounts displayed that you can create at a time is configured by your system administrator.

Step 4   Based on how your system administrator configured this setting, you can either enter, edit or use the predefined Username Prefix to add to each account name.

The remainder of the username is generated randomly adhering to the username policies set by your system administrator.

Step 5   Retain or update the defaults for the mandatory settings and enter information in the other fields, as desired. The system administrator can configure multiple selections for Language, Location, and SSID. However, if only one selection is specified, it will not display, but is automatically assigned when you create the guest accounts. You can view this selection in the guest account details after the accounts are created.
Note   

When setting time durations for accounts, the start and end times you define are applicable in the time zone for the location you pick.

Step 6   Click Create to create the specified number of random guest accounts. If you created:
  • 50 or less random accounts—An Account Information dialog box displays with the randomly generated usernames and passwords for the multiple accounts you created.

  • More than 50 random accounts—A message informs you that the accounts are being created in the background and to check the Notices page for a status on the operation.


What to Do Next

When you generate random guest accounts, you probably do not have guest information such as email addresses or phone numbers. You can print the account details and manually distribute the login credentials to the guests. If you created more than 50 accounts, open the specific notice on the Notices page to view account details for up to 50 accounts. To view all the accounts created, go to the Manage Accounts page.

Import Guest Accounts

If your company maintains account information for authorized visitors in an external database or file, you can create guest accounts for these users by importing their information into the Sponsor portal. The file containing the account information must be a .csv file, which the Sponsor portal then parses and creates new guest user accounts for each entry in the file.

Before You Begin

  • You should have the necessary permissions to import guest account information.

  • You cannot import guest account information from a mobile device (running Apple iOS, Android, and so on), so ensure that you are importing account information using a desktop device (running Apple OSX, Windows, and so on).


Step 1   Click Import on the Create Accounts page.

Your system administrator configures which fields will display on this page and are required for creating guest accounts. Some fields are mandatory (marked with *) and display with default information that you can change.

Step 2   Retain or update the Guest Type you want to assign to the guest.

The various types of guests and their access privileges are defined by your system administrator.

The maximum number of devices that guests can simultaneously connect to the network and the maximum duration time for network access are displayed for the guest type you select.

Step 3   Click Download Template to get a template to use for the import file. Ensure that the file you are importing conforms to the required structure before importing it. Additionally, if the file includes multi-byte characters, you must save the file in UTF-8 format.
Step 4   Click Browse to locate and select the .csv file that contains the guest information needed to create the guest accounts.
Step 5   Retain or update the defaults for the mandatory settings and enter information in the other fields, as desired. The system administrator can configure multiple selections for Language, Location, and SSID. However, if only one selection is specified, it will not display, but is automatically assigned when you create the guest accounts. You can view this selection in the guest account details after the accounts are created.
Note   

When setting time durations for accounts, the start and end times you define are applicable in the time zone for the location you pick.

Step 6   Click Import to import the account information from the external database or file. A message informs you that the accounts are being created in the background and to check the Notices page for a status on the operation.

What to Do Next

You can email or print the account details for guests, if these facilities are available to you. You can also text the account details to guests, if your system administrator has enabled this functionality.

On the Notices page, open the specific notice to view account details for up to 50 accounts. If you imported more than 50 accounts, go to the Manage Accounts page, to view all the accounts created.

 

Need Help?

Need additional information or assistance? Contact CTS.

Details

Article ID: 10824
Created
Fri 7/28/23 9:17 AM
Modified
Thu 2/8/24 11:37 AM

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