Overview of Zoom

Licence Requests

Students

All students are provided with a Zoom student account. To access yours, sign in to Zoom using your SUNY Oswego credentials. 

Students cannot directly request an individual Zoom Pro license. These are the options based on your needs:

• Academic Need (Class or Program):

  • The instructor must submit the request on the student's behalf.

• Student Clubs & Organizations:

  • Club Advisors are automatically provisioned with Zoom Pro accounts. Advisors should schedule meetings and assign club officers as Co-Hosts.

  • Advisers can share meeting recordings and transcripts with club leaders, as well as manage access to AI Companion features.

• All Other Uses:

  • Students are encouraged to use Google Meet.

Teaching / Non-Teaching Employees

All teaching employees are automatically assigned a Zoom Pro license and do not need to request one for themselves. Please use the form below if you are a non-teaching employee or requesting a licence on behalf of someone else.

• Licensed-Zoom-Account-Creation : Request a Zoom Pro Licence for online learning and department / Human Resource meetings.

• Zoom-Webinar-Feature-Request : Request an add-on webinar feature for hosting large-scale events or broadcasts.

User Guide

1. Signing in to Zoom

2. Starting or Joining a Meeting 

3. Inviting others to join a meeting 

Note: Use the authentication settings to secure internal meetings, or turn it off when hosting guests who lack campus login credentials.

• New-Students-Outside-SUNY-Oswego-Joining-a-Zoom-Meeting: Explains how to host external guests or new students without requiring authentication.

• Zoom-Authentication-Security-Feature-for-Meetings: Details how to restrict meetings to authenticated SUNY Oswego accounts to prevent unauthorized access.

4. Muting/Unmuting participants

5. Ending Meeting
  ● Select “End Meeting” (lower right)
          ○ Select End meeting for all if the meeting is complete.
          ○ If the meeting is not over, you will need to assign the host to someone else before you can “leave the meeting.”

6. Scheduling Meetings

For Instructors:

• Zoom-Setting-up-for-synchronous-class-meetings: Guide for setting up, configuring, and managing recurring Zoom sessions for synchronous online courses within Brightspace.

7. Recording Meetings

 ● Once the meeting has begun, Select “Record” (lower right-center area).
● Select “Stop Recording” when finished with the meeting or just end the meeting entirely.
● You can choose to save the recording on your computer or in the "cloud”.

○ Computer: The recording is saved as an mp4 file and stored in your Documents folder. You can choose from audio-only or both audio and video (3 choices).
○ Cloud: The recording is saved to your Zoom account under Recordings. You can either choose to download the file to any computer you would like, share it with others, or make it public so the people you’re sharing with can view it right on Zoom’s site.

8. Screen Sharing

9.  Zoom AI Companion

10. Turning-on-Closed-Captioning-Live-Transcription-in-Zoom

Zoom Training and Resources

Zoom Learning Center

Zoom Learning Center is where you can learn about the basics and utilize onboarding materials. Check out specific resources such as:

• General Onboarding

Zoom Docs and AI Companion

• Zoom Doc Overview

• Zoom AI Companion Overview

• Education AI Prompts and Queries Doc

Zoom Webinars and Events

Register for live and on-demand Zoom webinars and events at ev.zoom.us. 

Zoom Customer Success Hub

Register for Live User Trainings

Zoomtopia

Zoomtopia is Zoom's annual conference to showcase Zoom's latest innovations, including AI Companion.