Using Google MFA (2-step Verification)

Overview

This article walks you through how to use Google MFA (2-step verification) once you have it turned on.

This article assumes the following:

  1. You have turned Google MFA (2-step verification) on to receive notifications to your phone.
  2. You may have also configured additional options such as Google prompts, the Microsoft Authenticator app, Google backup codes, and/or Security Keys.

Instructions

1.  When you log in to your primary device the first time after turning on Google MFA (2-step verification) OR when you log in to another device, you will get prompted a dialog box for your MFA credentials.  For those using a phone option, it will look like the following.

By default, the "Don't ask again on this device" option is checked. If this is a computer you don't log into very often or a public computer, make sure to un-check that option.

When you are ready to have the code sent to your phone, click "Send."

Image of a smartphone is shown. Text reads: To help keep your account safe, Google wants to make sure it's really you trying to sign in. Get a verification code. Google will send a verification code to a phone number. STandard rates apply. Checkbox indicates whether you want to ask again for this device.  

2.  The code will be sent to your phone. Enter the six-digit number into the text box. Note that text messages include a "G-" in front of the six-digit number. Don't type the "G-" part into the text box as it is already listed.

White colored window with a text box to enter in the six-digit code sent to the phone.
 

3. If you are unable to receive a code and you have other Google MFA (2-step verification) options configured, click on "Try another way." You will be presented with your additional options to use.

Need Help?

Need additional information or assistance? Contact CTS.

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