Using Google MFA (2-step Verification)

Overview

This document walks you through how to use Google MFA (2-step verification) once you have it turned on.

This article assumes the following:

1. You have turned Google MFA (2-step verification) on to receive notifications to your phone.
2. You may have also configured additional options such as Google prompts, the Microsoft Authenticator app, and/or Google backup codes.

Instructions

1.  When you log in to your primary device the first time after turning on Google MFA (2-step verification) OR when you log in to another device, you will get prompted for your MFA credentials.  For those using a phone option, it will look like the following.  By default, the "Don't ask again on this device" option is checked.  If this is a computer you don't log into very often or a public computer, make sure to uncheck that option. 
   
   When you are ready to have the code sent to your phone, click "Send."
   
     
    
2.  The code will be sent to your phone.  Enter the six-digit number into the text box.  Note that text messages include a "G-" in front of the six digit number.  Do not type the "G-" part into the text box as it is already listed.
   
   
    
3. If you are unable to receive a code and you have other Google MFA (2-step verification) options configured, click on "Try another way."  You will be presented with your additional options to use.

Need Help?

Need additional information or assistance? Contact CTS.