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- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
Solutions to resolve issues with not receiving text messages for multi-factor authentication. These solutions include checking security settings, clearing cache and cookies in case an issue is occurring with the webpage that you are trying to input the code into and verifying that you have the correct phone number associated with SUNY Oswego for the MFA method.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
The following instructions provide a step-by-step guide on how to use Jabber and the Cisco Finesse Call Manager system to answer phone calls that are directed to a department's phone queue.
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA configured to receive notifications on your mobile phone or landline phone. Google calls this 2-step verification.
- Knowledge Base
- Information Security
- Identity and Access Management
- Multifactor Authentication
This document walks you through getting Google MFA configured to receive notifications using the Microsoft Authenticator app. Google calls this 2-step verification.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephones
This article contains a guide to Cisco Unified Communications Manager Express for Cisco Unified IP Phones 7945G and 7965G.
- Knowledge Base
- Infrastructure
- Network and Connectivity Management
- Troubleshooting
This article outlines instructions on how to forget a wireless network on an Android device.
- Knowledge Base
- Desktop and Mobile Computing
- Printing and Related Services
This article details how to install the Pharos app so you can upload documents to the LakerPrint cloud from your mobile device.