How do I report spam and phishing messages?

LakerApps Gmail offers superior spam filtering capability. If spam does happen to arrive in your Inbox, removing it is a simple process that also trains the spam filter to work better.

If you receive a spam message forward it to help@oswego.edu. Never respond to emails asking you to provide personal information. SUNY Oswego will never ask you for personal information such as passwords by email.

What is spam?

Spam is unsolicited junk email sent indiscriminately in bulk, often for commercial purposes. Much of it is sent by botnets, networks of virus-infected computers, complicating the process of tracking down the spammers. According to various estimates, about 80% of all email in the world may be spam.

What is phishing?

Phishing is the practice of defrauding users into giving up their usernames, passwords, credit card numbers, and other personal information. Phishing emails will often try to get you to click on links that take you to fake websites. They often pretend to be from organizations such as a bank, PayPal, Amazon, or even SUNY Oswego.

Removing spam from the Inbox

• Check the message you wish to flag as Spam.
• Click the Report Spam button at the top.

Recovering messages accidentally flagged as spam

• Click Spam along the left side of any LakerApps Gmail page.
• Put a check next to the message(s) you accidentally marked as spam.
• Click the Not Spam button.

Permanently deleting spam

• Click Spam along the left side of any LakerApps Gmail page.
• Check the messages you'd like to delete and click Delete Forever, or delete all spam by clicking on Delete all spam messages now.

Reporting phishing scams/spam

• Open the message.
• Next to Reply, click More (3 dots).
• Click Report Phishing or Report Spam

Need additional information or assistance? Contact CTS.