Wireless FAQ

Wireless FAQ


General

  • What is wireless network access?
    • Wireless network access refers to connecting to the campus network without using wires or cables. SUNY Oswego's wireless system employs modern technology compatible with both Windows and Mac operating systems, utilizing authentication (802.1x) and security (WPA2) standards.
  • How does wireless work?
    • Wireless networking operates similarly to cellular networks, transmitting data via radio waves. In wireless computer access, laptops communicate with access points via radio waves, which then relay information to the campus network. Access points facilitate communication between laptops and the network, enabling roaming between access points within range.
  • How fast is a wireless connection to the campus network?
    • With the 802.11g wireless standard, the maximum connection speed is 54 Mb/sec, though actual speeds vary due to signal strength and the number of users sharing bandwidth. Signal strength affects data transfer reliability, with slower speeds occurring at greater distances from access points or with increased user activity.
  • Where is wireless access available on campus?
    • Wireless access points are located throughout campus buildings. For precise locations, refer to the online map provided by the university.
  • Whom do I contact if I need help?
    • For assistance, contact the Help Desk located in 26 Lanigan Hall, call 312-3456, or email help@oswego.edu.

Requirements

  • What hardware do I need for wireless?
    • A wireless-equipped laptop supporting either the 802.11b or 802.11g wireless protocol is required. Most modern laptops come with built-in wireless capability, while older laptops can be retrofitted with a wireless card.
  • Which version of wireless networking is being used?
    • The campus utilizes the 802.11g standard, the most common standard currently available.
  • My laptop already is equipped for 802.11g wireless. Will it work with the Oswego campus system?
    • Yes, the Oswego campus system is compatible with any laptop equipped with the 802.11b or 802.11g standard.
  • What do I need to do to connect my laptop to the wireless network?
    • Connect to Oswego-Secure and enter your Laker NetID when prompted for a one-time configuration.
  • Can I use an iPhone, iPad, or iPod Touch?
    • Yes, refer to provided instructions for configuration details.
  • Can I use an Android phone or Kindle Fire?
    • Compatibility varies by device. Consult instructions for device-specific information.

Accessibility

  • When will additional wireless sites be available on campus, and where will they be located?
    • Most academic and residential spaces have wireless coverage. Refer to the wireless map for specific coverage locations.
  • Can I install my own wireless networking access point in my area?
    • Faculty and staff interested in establishing wireless access points should consult the Help Desk for guidance. Students living in residence halls are prohibited from installing personal wireless networks.
  • Can guests of the campus obtain wireless access?
    • SUNY Oswego employees can create guest wireless access accounts for individuals or small groups. For larger groups or events, contact Campus Life's Event Management Office.

Will tablet devices and e-readers work with campus wireless?

Amazon Kindle / Kindle Fire

In their current forms, Amazon Kindle e-ink readers will not work, because they lack 802.1x and PEAP enterprise functionality, both of which are required for any device that connects to the campus wireless network.

The Amazon Kindle Fire will work, as it supports 802.1x and PEAP.

Apple iPad/iPhone/iPod Touch

Any Apple phone or tablet running release versions of iOS firmware should work, as they support 802.1x and EAP/TTLS.

Asus Nexus

The Asus Nexus tablet will work, as it supports 802.1x and PEAP.

Barnes & Noble

In their current forms, Nook e-ink readers and tablets will not work, because they lack 802.1x and PEAP enterprise functionality, both of which are required for any device that connects to the campus wireless network.

NOTE: Due to the massive proliferation in Android-based tablet devices, we cannot feasibly maintain a canonical list of which ones work and which ones do not work. The above devices were tested by CTS, as they are the most common. In theory, any device that supports 802.1x and PEAP authentication should work.

CAUTION: Devices that are "rooted" are not guaranteed to work, and CTS does not support their configurations.

Troubleshooting

  • Why do I lose my wireless signal and connection as I move around in a wireless area?
    • Wireless signals can be affected by environmental factors such as building materials and antenna locations. Signal strength may vary as you move, impacting connection stability.
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