Updating the Zoom App

Body

Overview

Follow these instructions to update the Zoom Desktop Application.

Issue
  1. Log into the Zoom App on your desktop.
  2. Click on your profile in the top right corner.
  3. Select Check for Updates.
  4. The latest version of Zoom will start to download. Once it is complete, click Download.
Troubleshooting

If you are getting a page similar to this:

image showing your Zoom app needs to be updated and to contact your IT team

please follow the instructions for Uninstalling and reinstalling the Zoom application

  • Note: if you are not an admin on the machine you will need to contact CTS.
Additional Information

Need additional information or assistance? Contact CTS.

Details

Details

Article ID: 3732
Created
Sun 2/27/22 8:24 PM
Modified
Wed 7/3/24 9:11 AM

Related Articles

Related Articles (8)

Common Zoom Authentication Errors
How to Save Zoom Recordings to your Computer
These steps outline how to download Zoom recordings saved in the cloud to your local computer.
How to Use Polls in Zoom
The article is a guide on How to use polls in Zoom
How to use Zoom: A Fundamental Overview of Zoom
This is a short summary about Zoom and the basic essentials you will need to incorporate this into your classrooms/interviews.
Logging into Zoom
This article explains the procedures for logging into Zoom on different platforms.
Turning on Closed Captioning/Live Transcription in Zoom
A closed captioning feature is available in Zoom for hosts to turn on during meetings.  The feature can be set up to allow a person to type the live captioning or you can also use Zoom's auto-transcription service.
Video Storage Retention for Zoom and Panopto
This article reviews the video storage retention guidelines used with campus video recording solutions, Zoom and Panopto.
Zoom Authentication Security Feature for Meetings
If you would prefer some extra security within your Zoom meetings, SUNY Oswego has now allowed access to making sure authenticated users are only allowed in these meetings. This can be set for every single meeting you schedule or just individualized meetings.