Retiree Account FAQs

Overview

This article outlines the technical changes that occur when an employee of the University retires.

Frequently Asked Questions (FAQs)

The following are common questions received by CTS from employees heading into retirement.

Can I keep my SUNY Oswego email?

Yes, retired employees can keep their SUNY Oswego email, but must renew it each year.  Be alert for email communications related to the renewal during the fall semester of each year and please follow the instructions in the email to keep your account.  Also refer to the Google Storage Quota Policy on how much storage is available for your email.  The quota policy goes into effect Feb. 17, 2025.
 

What happens to my files stored in Google?

Due to Google's policy change on unlimited storage and the Google Storage Quota Policy going into effect Feb. 17, 2025, retiree accounts will have access to Gmail only. To ensure adequate space for active accounts, Google Drive, Photos, and Sites service will no longer be available starting Feb. 17, 2025.
 

How do I remove files in Google Drive and Photos?

Below are some options in regards to removing files in our Google Drive and Photos account.  

1. Remove all files and web pages in Drive, Photos, and Sites:
   1. Delete files no longer needed 
   2. Any remaining university-related documents should be transferred to another owner.  You should not transfer them to a non-SUNY Oswego account.
   3. Move remaining files to an alternative storage solution using the following options:
      1. Transfer your files/sites to a personal Gmail account (gmail.com) (request this through CTS)
      2. Download the files to your computer or external storage (make sure university-related files are not downloaded)
      3. Delete the remaining files from Drive and Photos once successfully transferred
   4. Empty your trash.
2. Verify your storage is under 15GB which should now be solely for Gmail

Can I continue to use campus-licensed software?

Unfortunately, due to software licensing contracts, retirees are unable to continue using campus-licensed software.

What do I do with my campus-issued computer equipment?

Academic employees should turn in their computer equipment to CTS.  You may contact CTS to determine how best to do this.  Please make sure you have saved any files you want to keep.

Non-academic employees whose department paid for their device should turn their computer into their department, but also email CTS so a ticket can be created to reimage it. Please make sure you have saved any files you want to keep.

Need Help?

Need additional information or assistance? Contact CTS.