How To Reset a Proxy's PIN in Proxy Access Management

Summary

This article contains instructions on how a proxy's PIN can be reset for the Proxy Access Management Portal from the perspective of the student and the proxy.

Body

Overview

This article contains instructions on how a proxy's PIN can be reset for the Proxy Access Management Portal from the perspective of the student and the proxy.

Instructions

Student Interface

1. Navigate to "Proxy Management" in myOswego and Expand the profile of the existing proxy whose PIN needs to be reset.

Proxy Management interface where the proxy profile can be expanded

2. Click on "Reset PIN" after which the proxy will receive an email with instructions on resetting the PIN.

image shoing intterface to reset the proxy's PIN

 

Parent Interface

1. An email will be sent to the proxy once the student processes the PIN Reset. The proxy should click on the Banner link sent in the email.

email sent to the proxy regarding PIN reset

 

2. Use the action password received in the email in the "Action Password" field of the page in Banner. Then, click on "Submit".

Action Password Interface

 

3. Fill out all the required fields to set up the PIN. Then, click on "Save".

image showing the interface to set up the PIN

 

Need Help?

Need additional information or assistance? Contact CTS.

Details

Details

Article ID: 10949
Created
Fri 12/1/23 10:20 AM
Modified
Wed 6/26/24 8:39 AM

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