Oswego Email Account FAQ

Overview

This article reviews the frequently asked questions regarding Oswego email accounts.

Frequently Asked Questions

How do I activate my SUNY Oswego email account?

You can activate your SUNY Oswego email account by going to the Laker NetID Activation page. You will need your college ID number (beginning with 80…) and your date of birth.

Once you activate your SUNY Oswego email account, you will no longer sign into myOswego using your college ID number. You will use your Oswego email and the password you created during the activation process

How come I am directed to my personal/other school Gmail account instead of SUNY Oswego?

Gmail uses a remembered account to sign into as a preference. You can sign into your Oswego account by:

1. Signing into your personal Gmail account.
2. Click on your profile icon in top right-hand corner.
3. Click Add Another Account
4. Sign into your Oswego email account.

You can seamlessly switch between profiles.

What are the password requirements?

Your password must:

• Be between 8 and 32 characters long.
• Contain at least one uppercase letter, one lowercase letter, and one number
• NOT contain any combination of dictionary words, any information related to you (such as your phone number, name, pet’s name, credit card number, driver's license number, street address, birthdate, etc.), OR easily guessed character patterns (such as asdfghjk or 123456.) 
• May contain ! @ # 0 ^ & * + _ - , . and spaces

We encourage you to use special characters in your password and to make the password as long and complex as possible.

How do I access my SUNY Oswego email account?

You can reach your email address by going to Gmail. Since we use Google as your email provider, it will take you to a Google email login page. You’ll sign in using your full SUNY Oswego email address.

Please note that if you have a personal Gmail account, you may need to add your SUNY Oswego email account in order to access both at the same time. To add your SUNY Oswego account to a personal Gmail account:

1. 1. Sign into your personal Gmail account.
   2. Click the profile picture/initial in the top right.
   3. Click "Add account".
   4. Sign into your SUNY Oswego account with your full email address and password.

Please refer to Google's support article for more information.

What's the difference between my Laker NetID and my SUNY Oswego email address?

Your Laker NetID is a username that is randomly generated by using your first initial and your last name. You’ll use your Oswego email to sign into services like but are not limited to, myOswego, Brightspace, and the Parking Office.

How do I reset my Laker NetID password?

You can reset your password by going to the Account Management Tools page. You will need your college ID number and your date of birth. After you’ve successfully entered the required information, you will be prompted for your security question.

If you do not have a security question and cannot reset your password, you will need to contact CTS to have your password reset manually.

How do I change my security question?

You can change your security question by going to the Account Tools page and logging on with your Laker NetID.

We recommend you don’t answer the security question truthfully, as many of the available questions could be answered with a public database search on you. 

How do I delete my SUNY Oswego email account?

You cannot delete your SUNY Oswego email account by yourself. In order to have your account deleted, you will need to contact CTS.

Before you request to have your account deleted, make sure you retrieve all important emails and files from your SUNY Oswego email account.

Do I get to keep my SUNY Oswego email account after I graduate?

Yes. If you are an alum, you will get to keep your SUNY Oswego email address for as long as you’d like.

However, you will receive three reminder survey emails yearly from the Alumni Office around November/December asking if you still use your SUNY Oswego email account. You must fill this survey out to avoid account suspension/deletion. Surveys will be due December 31st every year.

How do I re-activate my SUNY Oswego email account if I did not respond to the survey from the Alumni Office?

If you did not respond to the survey from the Alumni Office, you will need to fill out our Alumni Account Renewal form which will be available from January through the end of May of the next year. Once you complete the form, we will provide you with a temporary password to the Account Tools page. Please change your password and verify your security question. You will have until June of the next year to retrieve your SUNY Oswego email account before it gets deleted.

Past June of the next year your account will be deleted, and no data will be recovered. You may request a new email account from the Alumni Office at (315) 312-3003 or alumni@oswego.edu. Requests can take up to 24 hours to complete. 

Please keep the following caveats in mind:

1. Your email account will be brand new. Any data which was contained in the expired account will be irretrievable and therefore non-transferable.
2. Your email address is automatically assigned by the system. It may not match the address you previously held as a student, nor can we change it to something else.

Do I get to keep my SUNY Oswego email account if I no longer attend SUNY Oswego?

No. SUNY Oswego email accounts are only issued to current faculty, staff, students, retirees, and alumni.

Do I get to keep my SUNY Oswego email account if I no longer teach or work at SUNY Oswego?

Yes, retirees get to keep their SUNY Oswego email and will need to fill out the Retiree Renewal Form each year. Notices get sent out around November/December.

Need Help?

Need additional information or assistance? Contact CTS.