Communication and Collaboration

Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, email and collaboration services, media and audio/visual, and web services. Examples include: Google suite of applications called LakerApps encompassing Gmail, Calendar, Drive, Docs, etc.

Categories (4)

Web Services

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
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Conferencing and Telephones

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises. Also includes directory services such as PeopleSearch.
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Mass Communications and Emergency Notifications

One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems, broadcast email and text messaging, electronic newsletter distribution, enterprise mailing list management, and digital signage.
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Media and A/V

Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
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