How to Log into the Faculty/Staff Voicemail System

Overall, the instructions are divided into sections for:

• Logging into Voice Mail
• Logging into an Announcement or Menu-driven Voice Mailbox

Logging into Voice Mail

You can call the new voicemail system from any telephone.

1. Dial x3383 to call voice mail from an on campus phone or dial 315-312-3383 from off-campus.
2. Enter * to sign in. If you are calling from your campus phone you may also press the Message button.
3. You will automatically be prompted to enter your PIN/password (the default is 124578) and press #.
4. Enter your ID (this is your mailbox/extension number) and press #.
5. Enter your PIN/password (the default is 124578) and press #.
6. If this is your first login, you will be prompted to update these personal settings:
   • Recorded Name
   • Personal Greeting
   • PIN
7. Exit by hanging up or pressing *.

Logging into an Announcement or Menu-driven Voice Mailbox

Use the above directions, with these caveats:

For mailbox trees such as 8888, the caller is prompted to press 1 for User 1 (mailbox 188881) or press 2 for User 2 (mailbox 188882).

• Log into the announcement x8888 as a standard mailbox user.
• Mailbox 188881 use the above directions as well.
• Mailbox 188882 use the above directions as well.

Need additional information or assistance? Contact CTS.